Job Descriptions:
Be able to present, promote and sell company products/services.
Identify opportunities to upsell and cross-sell additional products or services to customers.
Use product knowledge to make relevant recommendations and increase customer satisfaction.
Acquire and maintain in-depth knowledge of our confinement food menu, ingredients, dietary requirements and delivery policies.
Provide updates to customers regarding the status of their deliveries and address any delivery-related concerns.
Keep up with the market trends and develop marketing strategies to support the business expansion.
Maintaining positive relationships with clients to ensure future sales and repeat business.
To be actively involved in the search for business opportunities and new marketing tools to increase sales and ultimately improve the profitability of the Confinement Centre.
Establish sponsorships and co-branding opportunities with potential business partner.
Job Requirements:
Diploma in Business, Marketing or equivalent. Prior sales and BD experience is an advantage.
Excellent interpersonal skills and the ability to handle customer inquiries and complaints with empathy and professionalism.
Knowledge of confinement food traditions, dietary requirements, and postpartum care is a plus.
Ability to work in a fast-paced environment and multitask effectively.
Flexibility to work in shifts, including evenings and weekends, as required.
Fluency in both English and Mandarin.